Billing Terms And Conditions

1. Payment Methods

At Pretise, we strive to provide a secure and convenient shopping experience. We currently accept the following payment methods for all orders:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover, Etc.

  • Digital Wallets: PayPal, Apple Pay, and Google Pay.

All payments must be made in full at the time of purchase. By providing your payment information, you represent and warrant that you have the legal right to use the designated payment method.

2. Payment Authorization and Charges

Your payment method will be charged immediately upon the successful placement of your order. Once the transaction is authorized, you will receive an order confirmation email sent to the address provided during checkout.

If your payment is declined or cannot be processed, your order will be automatically canceled. Please ensure that your billing information matches the details on file with your financial institution to avoid processing delays.

3. Order Processing and Shipping

Once payment is successfully captured, your order will enter our processing phase.

  • Processing Time: 1-3 business days.

  • Shipping Destination: We exclusively ship to the United Kingdom.

  • Shipping Cost: Free Shipping on all orders.

  • Delivery Time: 6-12 business days after the processing period.

4. Billing Disputes and Discrepancies

If you believe there is an error in your billing or notice any unauthorized transactions, please contact us immediately at support@pretise.com or call +44 7752 590357.

We request that you contact our support team to resolve any issues before initiating a chargeback with your bank. Pretise is committed to resolving billing disputes fairly and efficiently. In the event of a chargeback, we reserve the right to provide evidence of the transaction and delivery to your financial institution.

5. Refunds and Cancellations

All billing is subject to our 30-day refund policy. If a refund is approved, the funds will be credited back to the original payment method used at checkout. Please allow 5-10 business days for the refund to appear on your statement, depending on your bank's processing times.

6. Secure Payment Processing

To protect your sensitive information, Pretise utilizes Secure Sockets Layer (SSL) encryption technology. This ensures that your credit card data and personal details are encrypted during transmission. We do not store your full credit card numbers on our servers.

7. Contact Information

For any questions or concerns regarding our Billing Terms & Conditions, please reach out to our team:

  • Email: support@pretise.com

  • Phone: +44 7752 590357