Privacy policy

Privacy Policy

This Privacy Policy describes how Pretise (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website. As a fashion-forward brand, we are committed to protecting your data and ensuring transparency in our operations.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our fashion offerings.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number (+44 7752 590357).
  • Purpose of collection: to provide products to you, process your payment, arrange for shipping to the United Kingdom, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products.
  • Source of collection: collected from you.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
  • We share information with shipping partners to ensure your orders arrive within our 6-12 business day window.

3. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes using Google Analytics to help us understand how our customers use the Site.

4. Your Rights Under GDPR and CCPA/CPRA

GDPR (UK and European Residents)

If you are a resident of the United Kingdom or the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

CCPA/CPRA (California Residents)

If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. You also have the right to designate an authorized agent to submit these requests on your behalf.

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

6. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. We maintain this data to facilitate our 30-day refund policy and ensure order history is available for customer support.

7. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@pretise.com or by mail using the details provided below:

Pretise Email: support@pretise.com

Phone: +44 7752 590357