Contact information

Get in Touch

At Pretise, we are dedicated to providing a seamless shopping experience. Whether you have a question about our latest collection, need assistance with an order, or want to discuss a return, our team is here to help you every step of the way.

Contact Information

• Email: support@pretise.com

• Phone: +44 7752 590357

• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Support & Response Times

We strive to provide timely and efficient support to all our customers. Our team typically responds to all inquiries within 1-2 business days.

To help us assist you faster, please include your order number and any relevant details if you are contacting us regarding an existing purchase.

Shipping & Returns Quick Info

• Shipping Region: We currently ship exclusively to the United Kingdom.

• Shipping Cost: We are proud to offer Free Shipping on all orders.

• Delivery Time: Orders are processed within 1-3 business days, with a standard shipping time of 6-12 business days.

• Returns: If you are not completely satisfied, we offer a 30-day refund period from the date of delivery.

Our Commitment

As a dedicated fashion provider, Pretise values your feedback and satisfaction. If you have any suggestions on how we can improve your shopping experience, please do not hesitate to reach out via email.